The Ember Lounge (www.staffsunion.com/ents/emberlounge/) is one of Staffordshire University’s licensed venues and is its primary food and drink venue in Stoke. Winner of Best Late Night Venue Midlands and Wales, plus a Best Bar None award, the 560 person capacity bar offers students a social space to enjoy food and drink whilst playing a game of pool or watching sports on one of the two 5m HD projection screens.
Despite the venue’s popularity, the previous furnishings were tired and mismatched and so the management team decided to upgrade the furniture as part of a refurbishment of the site to an ‘almost new’ state for the new term.
“We chose Trent Furniture as we had used them to kit out a smaller venue last year with about 20 chairs and 5 tables,” explains Hans Sprenkel, Business Development Manager at Staffordshire University Students’ Union. “We looked at some alternatives online, but they were all considerably more expensive. Moreover, we already knew that the quality and service from Trent Furniture was of a high standard.”
The Ember Lounge was completely refurbished in a more contemporary style with 10 two seater leather sofas, 30 leather tub chairs, 26 poser chairs, 86 leather dining chairs and 20 tub stools – all popular products in the Trent Furniture range.
The refurbishment was highly successful and Hans was particularly impressed with the value for money, quality of the products and the high standard of customer care he received from Trent Furniture.
Trent Furniture stand out for:
1. Great customer service
2. Communication
3. Delivery on time as promised
Hans adds: “I would recommend Trent Furniture to others; when they promise something, they do it. They were a great company to work with, delivering all of the items we ordered on time. The communication from Sarah Gechie at Trent Furniture was amazing, keeping us up to date with expected delivery times and back orders. It was a pleasure doing business with them. The product quality was also of a really high standard and good value for money.”