Hotels that fail to renovate and move with trends are the most of risk of missing out on trade. For a weekend away, holiday with the family or a business trip, an outdated building is not going to be very appealing to travellers.
Whether it be minor tweaks or a complete face-lift, the idea of renovations can be daunting to hotel owners. Down-time, cost and design ideas are all concerns but this doesn’t mean a renovation should continue to be pushed back.
How can you spot when your hotel is in need of an update or renovation? Here are some signs to look out for:
Negative reviews are becoming more common
Is the number of negative reviews you’re receiving growing week on week? Perhaps the most obvious sign a renovation is needed is noticing a stark nice is the number of bad customer reviews. However, it can be surprising how many hotel owners will ignore comments from customers and move on without taking notice.
If someone says something negative about your hotel, chances are that plenty of others are thinking the same thing but haven’t taken the time to write a review. Hotel owners must listen and make adjustments where necessary.
Damaged furniture
It can be all too easy to turn a blind eye to damaged furniture but it’s safe to say that your guests won’t be so quick to turn the other way. Guests will expect that a hotel has clean and well-maintained furniture. Damaged furniture needs to be replaced as soon as possible, not only to appease customers but to meet health and safety standards.
If you are looking to renew your hotel furniture but aren’t sure where to start, have a read of our hotel furniture buying guide here.
Stained carpets and walls
Imagine walking into a hotel and finding marks on the lobby walls and stains on your room’s floor. It’s not exactly the best first impression. Have the cleaning team report any rooms where there are any stains that cannot be removed. Don’t waste time in laying down a new carpet or repainting the wall when necessary.
You’ve not renovated in the past five years
There is no perfect timeframe for hotels to follow when it comes to renovations. Much of it depends on how well a hotel is maintained and the standard of hotel. Nevertheless, with fierce competition and changing trends, hotel owners should aim to renovate around every five years. This doesn’t have to be a full renovation by renewing all fixtures and fittings, but a freshen up where wall marks are painted over and new designs are installed.
If you haven’t refreshed your hotel in the past five years, look at the hotel’s facilities objectively and think if it needs a touch-up.
Hotel furniture
If the furniture in your hotel’s reception, bedrooms or eating area looks like it needs a refresh, Trent Furniture has hotel furniture suitable for every type of décor. Browse our full selection here.