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Customers are cashing out

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Is cash a dying commodity? If you look in your wallet, how much cash do you actually now carry around on your person? Contactless card payments and payments through our mobile phones are slowly, but surely, seeing the decline of physical cash and it’s important for businesses to not be stuck in the past.

Alternative payment options for business

New research shows just how important it is for pubs, bars, restaurants and any hospitality business to have alternative payment options to cash. It can be tempting for business owners to avoid changing something that has served its purpose for so long but those who fail to run with the times are in danger of losing custom.

Customer payment expectations for pubs, bars and more

The public now expects everywhere to the small off-license on the street corner to have the latest payment technologies. Even if you are a quaint village pub, can you really afford for customers to not be able to come in because you are cash only? Or have a high minimum card payment charge?

It’s unlikely that a potential customer is going to go find a cash point only to return to your establishment. They will simply take their business elsewhere. Fewer people are carrying physical money around, so don’t miss out on their custom.

Research by Ubamarket shows that so many as 20 per cent of the public will consciously avoid venues that only accept cash – a large figure to turn your back on.

What’s the most frequent payment of choice for customers?

The research also found that one in five adults prefer to buy in-app, with this figure rising to 34 per cent for 18-34 year olds.

For SMEs that have all possible payment methods in place, cash no longer features as a percentage of total sales according to research by YouGov. And 17 per cent of those surveyed predict that cash will represent less than ten per cent of their sales in the next six months.

Buy business furniture online

It’s not just the payment that will put people off coming to your establishment. The décor is just as important. To give your pub, bar or restaurant the revamp that it deserves, browse our tables and seating

How to throw a spooky Halloween event at your bar

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This year, Halloween falls on a Tuesday. With fewer likely to venture out midweek, the majority of bars and pubs will make the most of the celebration on the Friday and Saturday before (27th and 28th October).

Surprisingly, many bars do little for Halloween but it is an opportunity to take advantage of the waves of people that go out dressed up for Halloween weekend. 

Whenever it is that your bar or pub chooses to throw a spooky Halloween themed evening, there are plenty of the tips to follow to make sure that it is frighteningly good!

Halloween decorations for pubs and bars

Decorations are everything at Halloween. It’d be hard to host a good Halloween night without having a spooky, eerie interior and perhaps an apple bobbing station in the corner! Don’t forget to decorate your drinks and glasses, too. Pre-prepare all of the garnishes and props for the drinks to avoid spending time doing it during service.

Make sure you decorate your exterior with cobwebs, ghosts and pumpkins as well so that passers-by know that you’re embracing the occasion. 

Themed drink deals for Halloween parties

To get people in your bar instead of all the others nearby, you want to promote all of the happenings and drink/food deals you’ll have. If you’ve got the deals and the activities be sure to shout about it on social media, your website and on flyers/posters.

For the night, you could have some special novelty drinks such as themed cocktails, punches and perhaps some slime shooters. Check out the recipes for some Halloween cocktails that you could provide in your bar for the night. 

Games and competitions for Halloween

To make sure the punters stay around, you need to have some sort of entertainment to keep them engaged. You can promote interaction between all of your guests by organising some competitions. So possible ideas could be:

• Best fancy dress (let them know in advance!)
• Apple bopping 
• Murder mystery
• Scary photo booth with props

Halloween pub and bar furniture

Whilst it may fit with the scary theme, none of your customers will want to sit on dirty old furniture. If your bar is in need of a refurnishing or you will need some extra chairs or bar stools to help with the demand on the night, browse our selection of bar furniture here. You’ll find plenty of options at scarily good prices. You can speak to our advisors on 0116 2982 838. 
 

Step aside hygge, 2017 is all about lagom décor

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You all heard of hygge, right? 2016 was overrun with homes, cafes and bars alike trying to create their own version of the Danish concept and make spaces as cosy as possible.

Well, 2017 has brought with it a new a new Scandinavian craze, lagom. The Swedish word lagom means just the right amount; not too much, not too little. The lagom lifestyle is all about changing habits so that you live a balanced, sustainable and equally enjoyable life. This trend has also been transferred into décor and furniture choices. 

What is Lagom décor?

Like we said before, lagom is about simplifying things down to only what’s needed. There’s no need to overcomplicate things in life and the same can be said for residential and commercial décor. Translating lagom into décor is all about using few key colours, minimising accessories and using neutral tones. 

By using natural and airy tones such as whites, beige, light woods, blues and greys, a space can be made to feel spacious and simplistic. These tones help to bring in space and light. Your interior can then be added to with functional items that help to create a cosy, relaxed interior such as candles, pillows and blankets. 

Tips for buying Lagom furniture

Minimalism is the key, but at the same time try to not to be overtly minimal. You don’t want customers to walk by thinking that you’re not open or not sure where they can sit. Only add things to your space that have a function and will be used. Tables and chairs are, of course, very necessary in a café, bar or restaurant. 

As one of lagom’s concepts is sustainability, shabby chic, upcycled furniture should be a feature in your space. This could be achieved with shabby chic furniture or by using your creative side to bring to life old accessories. 

Other than these necessities, you should have a focal piece; this could be a piece of furniture or artwork. Rather than having several key elements, one focal point is enough. An eye-catching piece of wall art or a statement sofa could both work in different spaces. 

If you want to create a lagom décor in your café, bar or restaurant, follow some of the tips mentioned above and browse our furniture offerings.

Attracting the top shelf drinks market

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A pub in London was criticised for selling a pint for £13.40 last month. We have all been stung by the higher prices in London, but with the average pint in the area costing £4.08, it’s easy to see why the price raised a few eyebrows. 

Top shelf spirits

Typically, the premium drink options are more normally explored in spirits. Whilst the beer market is growing, prices usually have a wider scale in spirits. 

Even if they are ordered invariably, it’s beneficial to have different price points so that you are capable of catering for different customers. Having a selection of top shelf spirits can be open your bar up to the £1.2bn premium spirit market but it’s not enough to simply have the products available.

What do customers want when buying top shelf spirits?

Other than getting a taste of the high quality drink, the customer will want other things from the experience.

The main factor that adds to the experience of ordering top shelf spirits is having a knowledgeable bar person that can talk through the history, tastes and profiles of the drinks. For this, you need to ensure that your staff are trained and familiar with the different spirit brands. 

Personalisation is also vital, especially for a customer that is new to high-end drinks. They may not have a go-to premium spirit yet, and if they are spending more money they will want a drink that they can enjoy. 

Bartender drink recommendations 

Bartenders need to be able to provide recommendations for customers based on flavours and tastes that they like. Consumers look to bartenders to provide recommendations and it’s an easy way of upselling. 

An establishment that promotes needs to be reflected in the choice of décor. High-end drinks need to be matched with a classy interior. Bentwood chairs alongside leather bar stools help to create the right atmosphere. 

Your complete guide to sustainable furniture

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It’s a word that we hear all the time: “sustainable”. As pollution shrouds our cities, our landfill sites fill up to overflowing and global warming takes hold, it’s a word that many of us are taking more and more seriously. But what does “sustainable” mean? And what does it have to do with furniture?

What is sustainable furniture?

Essentially, what’s meant by sustainable is that human activity – whether it’s driving a car or drinking a cup of coffee – should have a minimal impact on the environment, and should use as little of the earth’s resources as possible. Furniture is an industry that uses large quantities of a precious natural resource – wood – and which also has an impact on the environment in many other ways. 

So how can making and buying furniture be more sustainable? Here are some suggestions.

Trees of life

Tropical rainforest

The world’s forests are disappearing at an alarming rate. Around 80 per cent of our planet’s natural forests have now been destroyed by human activity. Since 1947 around half of the world’s mature tropical forests have gone. What remains is vulnerable. 

Often these forests are being cleared to make way for farmland or livestock, or for replanting with commercial crops such as palm oil, or for human habitation. Often they are being plundered for their wood, for use as timber or in the paper industry.

Why does this matter? First, it’s now widely recognised that forests act as the world’s “lungs”, absorbing the greenhouse gas carbon dioxide from the atmosphere. Also, forests provide homes to thousands of species of animals, birds, plants, trees and insects which can survive nowhere else. And, let’s face it: forests are beautiful. 

Sustainability and furniture retailers/suppliers

So most people would agree that we need to hang on to what is left of our forests. But the furniture industry could, it seems, be doing more to help. Last year the UK branch of the World Wide Fund for Nature (WWF-UK) published a report on timber sourcing and the UK furniture industry. Called “Are You Sitting Comfortably?”, the report made uncomfortable reading, concluding that: “Most [furniture] retailers don’t appear to know or care where the wood in their products comes from or if it is responsibly sourced.”

Some of the biggest names in UK furniture retail, said the report, “hadn’t made even the most basic reference to responsible timber sourcing ... Well-known brands such as DFS, Sofa Workshop, SCS, Sofology, Sharps, The Range, Habitat, Leekes, Dreams, Multi York, Harrods, Harvey Nichols, Bensons Beds and Brighthouse are among them.”

The report goes on to say that while some of the big brands did badly, some smaller companies did well. So perhaps there is something to be said for buying furniture from smaller companies where the sources of timber can be more easily verified. 

Turning the tables on sustainable furniture

So, what are sustainable sources of timber and furniture? One area of growth is in reclaimed and “upcycled” furniture – made from wood that has had a previous life as furniture or in buildings and is then re-used to make new and uniquely individual pieces.

The website Inhabitat has featured items such as a chair made from recycled plastic bottles. These items can be pricey, however, and are chiefly aimed at the high end of the domestic market – sometimes they are not even for sale (though some cafés and restaurants use this kind of furniture to create characterful interiors).

Kuskus chair made from recycled plastic bottles

Sustainable commercial furniture?

Most commercial furniture is bought in larger quantities at lower prices. But this kind of mass-produced furniture can still be sustainable. Responsible manufacturers and retailers will be happy to reveal where their timber is sourced. IKEA, for instance, has pledged to source all of its wood “from more sustainable sources by 2020”. As conventions such as CITES (aimed at protecting endangered species of animals and plants, including trees) have reduced the use of endangered and threatened timbers, new and renewable sources of wood – especially hardwood - have opened up. 

Trent Furniture's Shabby Chic Farmhouse Table

One of these is rubberwood. A few decades ago, when trees in rubber plantations had reached the end of their useful lives, they were usually burnt. Today many of them find new life as furniture. New techniques have been developed to protect rubberwood from fungal and insect attacks; the result is a durable, versatile wood that can be stained, painted or left with a natural finish. Trent Furniture has a range of tables with solid rubberwood tops, such as the Shabby Chic Farmhouse Table, available in various finishes. 

Rubber plantation tree

Sustainable furniture – beech trees

Another source of sustainable hardwood is the beech tree.

Beechwood is grown sustainably in many European countries, where forests are properly managed and replenished. Trent Furniture uses high-quality sustainable European beechwood in many of its chairs, such as the Farmhouse Spindleback Chair, which benefit from the wood’s strength and attractive appearance. 

Cast iron guarantees for sustainable furniture

The story of sustainability is not just about wood. Metals are widely used in the furniture industry, especially in pub and restaurant furniture, where cast iron is popular for its solidity, durability and its traditional appearance. And it turns out that cast iron scores very high for sustainability: it lasts for decades, even centuries, it can be repainted and refurbished easily, and when it finally reaches the end of its life it can be recycled – melted down and used again. Trent Furniture’s range of cast iron furniture includes classic pub furniture pieces such as the Wide Girlshead Table

Trent Furniture's Wide Girlshead Table in cast iron

The same goes for steel. Again, this is a durable, strong and sustainable material that’s widely used in making furniture. And, like cast iron, steel is recyclable once it has reached the end of its life. Trent Furniture’s Napoli Side Chair is constructed from welded tubular steel in a black or chrome finish. As Britain’s landfill sites grow higher and higher with cheap and flimsy furniture, these durable pieces present a viable alternative to this culture of disposability.  

Softening the blow with delivery and packaging

Finally, there’s the issue of delivery and packaging. A responsible furniture company will plan its deliveries to reduce fuel usage (as well helping to save the planet, this will also save money). And those swathes of foam and bubble wrap that often accompany deliveries of furniture are deeply wasteful; these materials are usually thrown away after one use only and end up adding to Britain’s landfill problem.

A better way to package and protect furniture in transit would be to use materials such as old blankets and cloths which can be re-used almost indefinitely. Trent Furniture does this where possible.

Summary of sustainable furniture

Sustainability, then, is something that can be looked at through every part of a piece of furniture’s life cycle: from the kind of tree it’s made from and where it was grown, to the other materials used in its manufacture, through to delivery and packaging, and finally to recycling: at every stage, something can be done to help make the world a little bit cleaner and a little bit greener

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